Privacy Policy

This Privacy Policy applies to your use of Cloomein and our website. By visiting our site and using Cloomein, you accept our Privacy Policy.

Cloomein collects your personal data

Cloomein is an online job management and update service. Cloomein stores information that is entered by you, automatically captured, or is imported at your request. That information can include personal data.

“Personal data” is any information related to a natural person that can be used to directly or indirectly identify that person.

Cloomein may collect personal data when you:

Visit our websites

Use Cloomein

 

How we use the personal data we hold about you

We may use personal data we collect about you for the primary purpose for which it is collected and for other secondary purposes that are related to the primary purpose of collection.

We generally use personal data we hold about you to:

  • provide you with products or services you have requested;
  • communicate with you;
  • provide you with ongoing news and information about our products and services;
  • do other things necessary and incidental to the provision of products and services by us to you;
  • produce and publish aggregated portfolio statistics; and/or
  • help us manage and enhance our products and services.

We also use screen capturing software to analyse individual customer usage for the purpose of improving our user interface.

To whom we may disclose your personal data

We may disclose personal data we hold about you to a third party for any purpose that is directly or indirectly related to the normal use of Cloomein.

If we sell our business, personal data may be part of the assets transferred to the purchaser.

Use of cookies and tracking technology

Cloomein uses ‘cookies’ and other measures to monitor traffic patterns and to serve you more efficiently when you visit the site. Cookies do not contain information by which we can identify you but they identify your computer to our servers. We work with third party advertisers to collect and use information about your use of the site in order to advertise Cloomein products which may be of interest to you.

To ‘opt out’ you may set your browser so that you are notified before a cookie is downloaded and this will provide you with the opportunity to accept or reject it on each occasion. The help menu within your Internet browser will explain how to do this.

Credit card information

If you choose to pay by credit card your details are encrypted and securely stored by Stripe payment service (www.stripe.com) to allow your credit card to be billed on a recurring basis.

Cloomein does not store your credit card details and they cannot be accessed by Cloomein staff.

How we secure and manage your personal data

We protect the personal data we collect from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions.

It is your responsibility to keep your password safe.

Your personal data may be transferred to, and processed in, countries other than the country you live in. For example, some of our data is hosted on AWS servers located in the U.S. If you are a non-U.S. resident, this means that your personal data will be transferred to the U.S.

How you can update and gain access to your personal data

You can update your personal data by logging into your account and changing your personal data at any time. If you are unable to update your personal data for any reason, you can contact us and we will do it for you. Cloomein will provide you with your data on request.

Paying subscribers who cancel their paid subscription will be downgraded to the Cloomein Free plan. Any of your data which is in excess of the Free plan allowance may be permanently deleted if you stop paying for the Cloomein service.

Paying subscribers who cancel their paid subscription may have their data permanently deleted.

Your data will be permanently deleted at your request.

Email opt-out

Cloomein will send you emails covering a variety of topics such as account activation, billing information, product updates, newsletters, share price alerts and portfolio performance updates.

Non-essential email communications will clearly describe how you can be removed from the mailing list.

Third party applications

Cloomein contains links enabling the electronic transfer of data within third-party applications. Cloomein takes no responsibility for the privacy practices or content of these applications.

Changes to this Privacy Policy

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use Cloomein.

Terms of Use

This Privacy Policy is to be read in conjunction with Cloomein’s Terms of Use.

How to contact us

To make an access request, please contact our Privacy Officer by:

Email: contact@cloomein.com; or

Post:

Last updated 1st April 2019